This policy applies only to customers in the United States. As a part of our commitment to your privacy, Maui Kai Condos support and adhere to the guidelines and practices adopted by the Direct Marketing Association’s “Privacy Promise to American Consumers.” We have agreed to:
- Provide customers with notice of their ability to opt out of information rental, sale or exchange with other marketers
- Honor customers’ requests not to share their information with other marketers
- Respect customers’ requests not to receive mail, telephone or other solicitations from Maui Kai Condos
Collecting Information About You
There may be times (such as when you purchase or order a product or a stay, subscribe to a service, register to receive e-newsletters, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc.
We may also maintain a record of your product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products or stays, or access certain services, offers and content on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us.
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
Using Information About You
We use the personal information you provide for internal purposes, such as confirming and tracking your order or room reservation, enewsletter subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Maui Kai Condos.
From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners.
Generally our Select Partners are Activity Providers and Massage Therapists through whom we contract with to provide guest services. In such cases we might share and cross-reference information, including personal information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. To serve you better, we may combine information you give us online, in our hotel or through our marketing material.
We may also combine that information with publicly available information and information we receive from or cross-reference with our Select Partners and others. We use that combined information to enhance and personalize your accommodation and/or shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes. We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours. Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities that may be causing injury to you, Maui Kai Condos or to others.
We may also disclose your personal information when we believe the law requires it.
Editing, Updating, Correcting and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Maui Kai Condos or from our Select Partners please let us know by calling us at 1.800.367.5635, by sending us an email to [email protected] Please be sure to include your email address, mailing address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other personal information with us please contact us the same way.
Please note that any requests to remove or update your personal information may take up to ten days for your email request and 6-8 weeks to process your postal mail request.
Maui Kai Condo takes special care to protect the safety and privacy of children. Our web sites are general audience sites. We do not permit anyone under the age of 18 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 18 without their parent’s consent. Children under the age of 18 should always ask their parents or guardians for permission before providing any personal information to anyone online.
We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the web.
We use Google Analytics (“GA”) for aggregated, anonymized website traffic analysis. In order to track your session usage, Google uses a cookie file with a randomly-generated ID stored in your browser. This ID is anonymized and contains no identifiable information like email, phone number, name, etc. We also send Google your IP Address. We use GA to track aggregated website behavior, such as what pages you looked at, for how long, and so on. This information is important to us for improving the user experience and determining site effectiveness. If you would like to access what browsing information we have – or ask us to delete any GA data – you can install a Google Analytics Opt-Out Browser Add-On, reach out to us, and delete your GA cookies.
We take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.
We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
Links to Third Party Sites
Terms and Conditions
Please also visit our “Terms and Conditions” section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Policy Changes and Your Consent
Maui Kai Condo
Oceanfront Maui Condos
106 Kaanapali Shores Place
Lahaina, Maui, HI 96761
Toll Free Reservations US & Canada 1-800-367-5635
Local Phone: (808) 667-3500
Fax: (808) 667-3660